Nano Tsertsvadze

nanotsertsvadze1@gmail.com (+995) 571727240

Chavchavadze ave 49 b, 0179, Tbilisi, Georgia

Years Experience

Roles Held

Publications

Languages

Current Roles

Waitress / Sommelier / Hostess / Floor Manager

Sulico (Natural Wine Bar)

Apr 2024 – Present•Tbilisi, Georgia

Responsibilities

Welcome guests, answer questions, and work as a liaison with support staff as the event unfolds

Helping customers and servers select wine pairings, procuring and managing wines, and conducting the wine service

Lead customers to their tables

Take food and drink orders

Serve food and drink orders in a timely manner

Check in with customers during their meal

Communicate effectively

Deliver checks

Collect payments

Part-Time Singer & Performer

Self-Employed

Jan 2020 – Present•Tbilisi, Georgia

Responsibilities

Lead vocalist for a musical trio performing a wide range of genres including jazz, soul, acoustic

Perform regularly at events such as weddings, corporate gigs, festivals

Professional Journey

7+ years of diverse experience across hospitality, sales, healthcare, and entertainment

Restaurant Manager

Slink Cafe

Sep 2023 – Sep 2024Tbilisi, Georgia

Recruiting, training and supervising staffAgreeing and managing budgetsEnsuring compliance with licensing, hygiene and health and safety legislationPromoting and marketing the business

Growth Agent

Social Boost

Jun 2023 – Sep 2023Tbilisi, Georgia

Growth AgentMaking content for some Business account

Club Host / Club Hostess

4GB - International Electronic Music Festival held in Georgia

25/05/2023 – 27/05/2023Tbilisi, Georgia

MonitoringHospitality

Group Sales Manager

Bene Exclusive

Jan 2022 – Aug 2022Tbilisi, Georgia

Achieving growth and hitting sales targets by successfully managing the sales teamSales ManagerWelcoming guestHospitalityHelping tourists

Group Sales Manager

Bene Exclusive

May 2019 – Dec 2019Tbilisi, Georgia

Achieving growth and hitting sales targets by successfully managing the sales teamSales ManagerWelcoming guestHospitalityHelping tourists

Hospitality Revenue Manager

4GB - International Electronic Music Festival held in Georgia

17/05/2019 – 25/05/2019Tbilisi, Georgia

Rave CareHospitalityCaring guest

Social Services Manager

1AM Medical

Mar 2018 – Oct 2018Kutaisi, Georgia

Keep calendarsParticipate in brainstorming and planning sessionsConduct research to support Social service manager

Academic Journey

From classical music training to tourism management

Master's in Tourism

Akaki Tsereteli State University

Sep 2024 – CurrentKutaisi, Georgia

Food & Beverage Course

Colab Academy

Oct 2025 – Dec 2025Tbilisi, Georgia

Bachelor Degree Business Administration (Management)

Ilia State University

Sep 2017 – Mar 2022Tbilisi, Georgia

Specialty - Vocal

M. Balanchivadze Central Music School

Sep 2007 – Jul 2013Kutaisi, Georgia

EQF level 6

Capabilities

Language Skills

Mother tongue & foreign languages

Georgian

Native

English

Independent user

ListeningB2

ReadingB2

Spoken productionB2

Spoken interactionB2

WritingB2

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

Professional Skills

Hospitality & management expertise

Wine Service & SommelierGuest Relations & HospitalityTeam Leadership & ManagementSales & Revenue ManagementEvent CoordinationBudget ManagementStaff Training & RecruitmentMarketing & PromotionCompliance & Safety StandardsCustomer Service Excellence

Artistic Skills

Musical & performance abilities

Lead VocalsJazz PerformanceSoul MusicAcoustic SetsLive EntertainmentStage Presence

Academic Research

Contributing to tourism and hospitality research

2025

Waste Management Challenges in Tourist Destinations (Case of Imereti)

Journal Name: The 9th International West Asia Congress of Tourism Research (IWACT 2025)

Bitlis, Türkiye

Izolda KhasaiaNano Tsertsvadze

2025

Modern Challenges in Hotel Industry Development: A Case Study of Best Western Kutaisi

Journal Name: IX. International Applied Social Sciences Congress - C-iasoS 2025

Publisher: Sapienza University of Rome, Italy

Rome, Italy

Nano TsertsvadzeEliso GvelesianiIrma Dikhaminjia